FAQS

 What is your Return Policy?

 You have 14 days after receiving the product to have it delivered back to us. Please inform us by email at kaijaedesigns@gmail.com of your desire to make a return. Please use trackable return protocols. Customers are responsible for return charges. Your refund on product is 100% guaranteed.

 See Full Return Policy

       

 When I submit my credit card information online, is it secure?

Your payment information is encrypted and stored on secure servers. A virtual or alias account number will represent your existing account when you present your card information online. Using your virtual representation keeps your original account number safe.
                             

 What payment methods are available?

We offer a variety of payment methods:

(These symbols are for illustrative purposes only)

 

 How do I make sure my purchase is the correct size?

We made an extraordinary effort to have dimensions in both Imperial and metrics for all customers' needs. 'Check Product Dimensions' reminders are also posted strategically throughout our shopping pages.

                         

   ​ Can I make changes to orders already placed?

Yes, you have a 24-hour window from your purchase time to request a change in your order. However, the change must be to a variant of the original order. Changing your order to something else will ultimately require a cancellation of the original order, then if so desired, place a new order.