Disponible 24 horas al día, 7 días a la semana a través del chat
Disponible 24 horas al día, 7 días a la semana a través del chat
SHIPPING POLICY
We ship only to the United States and Canada through USPS (United States Postal Service) and UPS.
Order Processing Time
We process orders within 1-2 business days. Processing larger orders may take up to 5 business days. All orders placed on weekends will start processing the following Monday. Orders placed on public holidays will begin processing on the next business day.
Shipping Costs
At checkout, you'll see shipping options based on your location:
Flat-Rate Shipping:
Carrier-Calculated Shipping: You can also choose from real-time carrier rates for additional flexibility:
For Canadian orders, USPS and UPS international shipping rates will be calculated at checkout. Delivery typically takes 7-14 business days after processing.
Shipping Time Estimates
Note: Shipping times are estimates and do not include our 1-2 business day processing time (up to 5 business days for larger orders).
Order Tracking
We will email you tracking information as soon as your order ships. All USPS and UPS shipments include tracking, and your order will remain trackable until it is delivered. Please allow the carrier 1-2 days to upload the tracking details.
Delivery Addresses
Please ensure your shipping address is accurate before completing your order. You cannot modify the delivery address after an order has been marked as shipped.
NON-SHIPPING HOLIDAYS (2026)
We do not process or ship orders on the following federal holidays:
Contact Us
If you have any questions about our shipping policy, please get in touch with us at judi@kaijaedesignsinc.com or via our Contact Us page.
Please note that shipping times in this policy are estimates, as shipping carriers operate independently of Kaijae Designs Inc.