Do you have a return policy? If so, what is it?
We offer a 30-day return window from the date you receive your order. To start a return, please email us at judi@kaijaedesignsinc.com. Customers are responsible for return shipping costs, but we provide a full refund on the product. For more information, refer to our complete return policy on our website.
HOW DO I KNOW IT'S SECURE when I enter my credit card information online?
What payment methods can I use?
We provide a variety of payment methods.
(Note: the symbols used in our illustrations are for display purposes only.)
How can I ensure that I'm ordering the right size?
We've provided both imperial and metric unit dimensions to meet all customers' needs. Additionally, we've strategically placed "Check Product Dimensions" reminders throughout our shopping pages.
Can I make changes to orders I've already placed?
Yes, you have a 24-hour window from the purchase time to request a change to your order. However, the change must be a variation of the original order. If you want to change your order to something different, you need to cancel the original and place a new one.